The quote that changed everything

‘Get the work done through the people’

This quote has changed everything for me and I will never forget it. I never really considered the people in the way in which I do now. I have changed my style completely which has benefited everyone as well as the company. I feel more at ease as I’m sure my staff do as well.

The most significant change is the team environment and the improvement of the teams respect for me. I also see them as people rather than ways to achieve goals so my respect for them has also changed. I also stop and think now before reacting or responding – I feel less angry. I still work extremely hard, but my approach has changed creating a major shift in the work environment.

My relationships with everyone have improved, including family, friends and people I don’t even know. People want to talk to me now and it comes a lot easier for me. I don’t see relationships as a waste of time any more, in fact I see them as the most important tool of all.

The mutual respect and the way I as a manger now go about things has completely changed me, my style, my team’s happiness and willingness, my relationships, in fact pretty much everything.

The coaching was all very beneficial and very much appreciated. I won’t say that some parts were not difficult as working through such things can be hard. Admitting to yourself and working through issues that I have always chosen not to was indeed hard work. The coaching sessions however were always professional, easy to understand and helpful. I only wish that I was given this opportunity much earlier.

The most unexpected improvement that I did not expect to come from the coaching was developing my ability to turn back on ‘feeling’ and even when I wanted to change this I didn’t know how. For so long I worked so hard to ensure I didn’t feel anything, which wasn’t healthy. It didn’t allow me to develop and it wasn’t best for my team or personal relationships. I still have work to be done in this area but I am certainly well on my way and now have the skills to further develop this and feel comfortable doing so.

Another great shift would have to be the change in how hard I am on myself. I am taking it much easier on myself now and treat myself much better.

Office & Commercial Manager
Mining Support Services Company to Blue Chip Companies in WA